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HOLIDAY ORDER CUT-OFF: NZ URBAN = 9:00 AM December 20th // NZ rural + North island bulky = 9:00 AM december 18th
$8.65
What's this?No harsh chemicals for the precious little bottom.
Ecoriginals Natural Compostable Baby Wipes are all-natural, with plant-based ingredients and NO NASTIES! Did you know that your baby's skin is 5 times thinner than an adults? With no alcohol, chlorine, phthalates, fragrances or parabens, they are an excellent choice of baby wipes for fresh and delicate baby skin. They've got thick, tear-proof embossed sheets to clean up those poonamis like a boss (and keep mum and dad's unexpected finger-shovelling to a minimum!). Made from 100% compostable and biodegradable material.
Safe for use from tip to tail, they're also great for use around the house, to remove makeup, have in the car, and just readily have-on hand for all of life's sticky situations.
Available in:Single Packs, 6-Packs (save 5%), and 12-Packs (save 10%)
We are Australian parents with 3 kids, living in Byron Bay.
When we had our youngest daughter 6 years ago we found ourselves really frustrated with the eco nappies that were available. They were either really expensive or not that eco at all.
We ended up spending a small fortune on every single eco nappy brand available in Australia and to our disappointment we didn’t particularly like any of them because they were either too expensive for everyday use, or they really weren’t that green at all.
We spent evenings around our table talking about the kind of nappy we wanted to buy – truly eco-friendly, great quality, super soft and most importantly, super absorbent so perfect for day and night time use and no plastic packaging!! As much as we wanted to include many eco ingredients it had to perform really well and must be affordable too so that it was a natural decision for parents like us to move away from the conventional nappies to a nappy that could decompose much quicker.
We then spent 2.5 years researching, trialling, testing, travelling and talking to different mums, manufacturers, retailers, scientists and green organizations around the world! We even took our little bub with us on one of our research trip, traipsing around factories, and growing our knowledge and our product. After many grey hairs, and our life savings, we were super proud to launch our nappies into the Australian marketplace in December 2013, after pre-selling them for the 12 months prior to that (having sold over a 40 foot container of nappies before we even manufactured our first batch!).
Now our nappies and wipes are available in many retail outlets Australia wide, and through our online store. We are proud to say tens of thousands of Australian babies wear our nappies already! We have sold over 20 million nappies in the market, and we proudly launched our baby wipes (completely plant based with no nasties!) in early 2015, and plan to release first weeks newborn and pull ups soon, along with other exciting products! We are also working on global distribution as we are contacted weekly by partners in overseas countries who want to sell our nappies!
General
Here at Naked Baby we know that when you choose to order online you don’t want to sacrifice ready availability by sitting around for several days or even weeks for your products to arrive. That’s why we pride ourselves on prompt dispatch and quick delivery! Generally, orders that are received prior to 9:00 AM are dispatched within the same day. All orders received after 9:00 AM are dispatched the next day (some exceptions may apply). Orders are dispatched Monday through Friday (excluding public holidays). Please note, however, that sometimes "life happens" and it may take us an extra day to catch up on things. If, for any reason, we anticipate a significant delay in the shipping of your items, we will notify you as soon as possible via e-mail.
strong>Packaging
Being an eco-friendly company, we do our best to keep this philosophy in mind through all of our business practices. This includes our shipping materials. Please note that, when at all possible, parcels are shipped using recycled boxes and packaging. While the box your package is shipped in may not look the prettiest – we’re pretty sure the trees won’t mind! Packing materials are made from recyclable and biodegradable materials, as are our business cards and other printed material (and printed using eco-friendly ink!).
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SHIPPING CHARGES - NEW ZEALAND
Here are a few good things to know:
* Courier target for overnight, but is NOT guaranteed by them
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SHIPPING CHARGES - AUSTRALIA
Here are a few good things to know:
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SHIPPING CHARGES - REST OF WORLD
Here are a few good things to know:
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There you have it! Quick, convenient and straight to your door. No screaming kids to haul around, no long drives, no parking to pay for … just a wonderful boutique experience from the comfort of your own home, with quality products delivered right to your doorstep!
OUR GUARANTEE TO YOU
Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.
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RETURN POLICY
At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.
In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.
Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.
Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.
Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.
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COMMON QUESTIONS REGARDING RETURNS
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DO I NEED A RECEIPT FROM MY PURCHASES?
Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.
DO YOU TAKE EVERYTHING BACK?
We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale items which have since been discontinued from our collection are only eligible for a store credit. Food and formula cannot be returned, nor can opened packages of nappies or wipes.
IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?
Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.
ARE THERE RE-STOCKING FEES?
No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.
CAN GIFT CARDS BE RETURNED?
No.
CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?
No.
IS SHIPPING REFUNDABLE ON RETURNS?
No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.
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FAULTY OR DAMAGED ITEMS
Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.
In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.
Please contact: info@nakedbaby.co.nz.
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SENDING AN ITEM BACK FOR EXCHANGE
Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions.
To initiate an exchange, please contact: info@nakedbaby.co.nz.
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LOYALTY POINTS AND RETURNS
If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.
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MORE INFORMATION
Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.
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