Are you wanting to place an order for Christmas delivery? Here's everything that you need to know to ensure you get your package prior to the holidays!
We use Courier Post for all of our deliveries, with about 95% of our orders being shipped via overnight service (the only exception is big & bulky items heading to the North Island). Examples of such popular items include bulk packs of nappies and Kinderboards.
We will be shipping orders up until the afternoon of Friday, December 20th. Please note that we will be making one final courier run at about 3:30 PM on that day (if necessary). Any orders placed after that time WILL NOT be dispatched until January 7th.
For delivery prior to Christmas, please have your orders in by 9:00 AM on Friday, December 20th.
If you are ordering and live rurally, or are looking to order something big and bulky to be shipped to the North Island, please have your orders in by 9:00 AM on Wednesday, December 18th.
Please note that Courier Post is delivering right up until December 24th.
We ask that you be mindful of your address and delivery details when placing an order, please, as any changes slow down our dispatch process and, to be honest, they may be missed in the Christmas rush chaos. While we are trying our best, we cannot guarantee that any changes made after your order is placed will be honoured.
Please note that dispatch is taking a couple of extra days at the moment. We operate as a one-woman show, so please be patient and please be KIND. Prior to making queries about your order, we ask you to please double-check things like whether or not the items you ordered were a pre-order (which is included in the Product Description). We WILL have all of the orders out the door in time for Christmas delivery (and, if we foresee any issues with this, we will be in contact ASAP to let you know).
We will be taking a much-needed break from dispatching orders, to spend time with our young family, until January 7th. If you are needing anything prior to this time, please place your orders by December 20th. The website will still be operating and taking orders during this break time, but orders will not be going out the door.
Thank you very much for your amazing support this holiday season! Wishing you and yours all the very best for a happy, healthy, safe, and joyous holiday season filled with much love and laughter.