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Akari

Akari Natural Insect Repellent

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A lovely-smelling insect repellent that's gentle enough for baby.

The Akari Natural Insect Repellent has been formulated as a cream to perform double-duty: moisturise the skin whilst repelling those pesky insects. Natural and gentle on the skin, this bug repellent is suitable to be used on babies. Contains Geranium Oil (non-offensive smelling to repel mosquitos), Basil Oil (antiseptic and insects hate the smell!), and Witch Hazel (prevents the repellent from becoming oily on the skin, even in the heat; also soothes and relieves irritation).

Proudly made in New Zealand.

Suitable for 0+ months.

  • Natural insect repellent
  • Great for repelling mosquitos
  • Gentle enough to be used as baby insect repellent
  • Moisturises the skin whilst repelling pesky insects
  • Natural and gentle on the skin
  • Made in New Zealand
  • Paraben-free
  • Sulphate-free
  • Vegan friendly
  • Comes in a 50 ml tube

Witch Hazel - Controls oil production, meaning the repellent does not become oily on the skin, even in the heat. Soothes and relieves irritation.

Coconut Oil - Soothes skin, moisturises, and absorbs rapidly

Basil Oil - used in Ayurvedic medicine, it has antiseptic properties, calms the skin, and insects hate the smell!

Geranium Oil - Great on sensitive skin and for people with eczema. Subtle, non- offensive scent that repels the mozzies. 

​We are two friends who share a mutual interest in using natural products and ingredients in our daily lives.

After several allergic reactions to commercial insect repellents, we looked at making a natural alternative for our own use.

Family and friends started using the repellent, and we began receiving requests as it was proving effective and mild enough to be used on children and babies.  With such a positive reaction, we decided to see if we could create more natural products to help friends and family. Our shampoo, conditioner, body wash and body lotion were the result of more research. These products were such a hit with the family that we decided to take it to market. Akari New Zealand was underway.

Shortly after starting our business, a sister was required to undergo radiation treatment for breast cancer. She reached out to us with a request for something to help with the effects of the radiation such as taught, burnt skin and skin scarring.  Using therapeutic oils, we were delighted to be able to create a serum that proved so efficient it was again taken to market and today assists many people with the same symptoms, amongst other skin ailments. 

Underpinning all this is our firm belief in the beneficial properties of coconut oil, which is the base of many of our products.  The name Akari was both a notable and appropriate name for our range being the Cook Islands word for coconut.  

We are proud to provide a range of New Zealand-made products we believe in, using not only coconut oil, but many other therapeutic oils - all-natural and kind to your skin, bringing out the beauty within, in all its purity. 

Here's the Quick & Dirty Rundown of Everything You Need to Know for Shipping & Delivery

You can view the full details here.

  • We try our best to get orders out as quickly as possible (generally within 1-3 business days after ordering)
  • PLEASE NOTE: holidays and public weekends ARE NOT business days, and this timing starts the day after you've placed your order (ie: the day after you've ordered is the first business day)
  • 95% of packages are shipped via OVERNIGHT COURIER (Courier Post) as our standard level of service (exceptions are big & bulky items to the North Island)
  • Internationl orders are shipped via NZ Post AirMail or DHL Express (you can select at checkout and delivery timeframes are provided there for each service)
  • We DO NOT charge a rural surcharge (please allow additional days for rural delivery)
  • Sometimes "life happens" and it may take an extra day or two to catch up and/or get orders out (we're a one-woman operation with two small children at home)
  • Please anticipate delays after weekends, holidays and promotional times due to increased order volumes
  • If you are needing your order URGENTLY, please get in touch to let us know and we'll do our best to accommodate
  • You'll receive a shipping confirmation e-mail when your order ships (these can sometimes end up on Spam or Junk, so please have a look there)
  • Orders are dispatched Monday through Friday (excluding public holidays)
  • As an eco-friendly company, we extend this through to our shipping practices and use recycled boxes, home compostable courier bags, shipping labels made from recycled paper, and an eco-friendly paper alternative to bubble wrap (we keep everything pretty minimalistic so as to be kind to the environment - if you're looking for a fancy unboxing experience, we're not your shop!)
  • To save trees, you won't receive an invoice or packing slip with your order - please refer to your Purchase E-mail for a receipt/proof of purchase, and your Shipping Confirmation for a packing slip

For the full details on all of our shipping information, please pop on over here.

OUR GUARANTEE TO YOU

Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.

We kindly ask that you carefully take the time to review the Product Descriptions provided to see the details of what you are purchasing. These descriptions will provide further detail than simply looking at the photos (such as if there are any differences from the photo), and also provide information such as whether or not an item is on pre-order (and what the expected delivery time of that pre-order is).

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RETURN POLICY

At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.

In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.

Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.

PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.

For transactions processed via Curate, Laybuy, Afterpay, and Genoapay you will be refunded via the original method of payment, minus the service fee amount (should the return be for change-of-mind).  Alternately, you may elect to receive a store credit for the full value.  Should a refund need to be issued due to an error on our part, an inventory shortage, or other similar issue, you will be refunded in full via the original payment method (including the service charge).  Should you be seeking a refund for a damaged item, and we have offered to provide a new identical item in its place, and you have elected not to take that, your refund will be exclusive of the service fee.

Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount. If you used a Free Shipping code, the cost of the shipping (to the greater value of what the actual cost to ship the package was or the standard NZ shipping fee) will be deducted from the refund amount.

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COMMON QUESTIONS REGARDING RETURNS

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DO I NEED A RECEIPT FROM MY PURCHASES?

Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.

DO YOU TAKE EVERYTHING BACK?

We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale (OUTLET) items which have since been discontinued from our collection are only eligible for a store credit.  Food and formula cannot be returned, nor can opened packages of nappies or wipes.

PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?

Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.

ARE THERE RE-STOCKING FEES?

No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

CAN GIFT CARDS BE RETURNED?

No.

CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?

No.

IS SHIPPING REFUNDABLE ON RETURNS?

No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.  Additionally, if your item was shipped for free, either through a free shipping promotion or use of a free shipping code, the cost of shipping will be deducted from your refund amount.

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FAULTY OR DAMAGED ITEMS

Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.

In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.

Please contact: info@nakedbaby.co.nz.

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SENDING AN ITEM BACK FOR EXCHANGE

Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions.

To initiate an exchange, please contact: info@nakedbaby.co.nz.

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LOYALTY POINTS AND RETURNS

If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.

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MORE INFORMATION

Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.

Let's Keep in Touch!

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