How loud is the Crane Breast Pump? What does it sound like?
Crane is known for its ‘whisper quiet’ products, and the Crane Breast pump prides itself on being quieter than other pumps. Whisper quiet doesn’t mean silent, but it isn’t loud and irritating! Feedback from our tester mums was that this pump is quieter than the other pumps they personally had used.
How long can I use the pump without being plugged into mains power?
The built-in rechargeable battery charges fully after about four and a half hours. From a full charge your pump can work continuously for about 2 hours.
What size Silicone 3D cushion is included with my breast pump?
The Crane pump comes with the most popular size option of Silicone 3D Cushion. This part of the milk collection kit fits around the areola and nipple and using the right size is important. Using the wrong size can cause discomfort and may mean your expressing is not as effective as it could be. There are different size options available, and your Crane user guide that comes with your pump has a measuring guide, so you know what other size cushion to purchase if you need to, all of which are available from a Crane retailer.
Please check you are using the right size if your pumping experience is painful. Changing the size of silicone 3D cushion can be the answer to a more comfortable experience, and more efficient pumping.
What flow level are the bottle teats that come with your breast pumps?
These are anti-colic Slow release teat and wide neck bottles. We have medium and large flow teats available for separate purchase.
Do you need to replace any parts on your breast pump regularly?
Your Crane Breast Pump has been made to our highest standards. However over time and regular use, parts do need to be replaced due to normal wear. Parts may also have been damaged or degraded through regular or excessive sterilisation or heat. You will know when it is time to replace parts as you will experience reduced suction or other issues with your pumps performance.
Do you stock spare parts?
Yes, authorised replacement parts are available through your Crane retailer. We recommend that you keep replacement tubing and other spare parts on hand if you are pumping regularly.
What spare parts to you stock?
- Tritan bottle set – 2PCS
Wide neck BPA-free Tritan plastic bottles. Complete with bottle collars, lids and silicone anti-colic ‘Small’ flow teats.
- Teat Pack – 2PCS
Silicone anti-collic teats available in 3 flow levels Small (included with the purchase of the Crane Breast Pump), Medium and Large. All fit the Crane wide neck bottle.
- Power adaptor
- Tubing Set – 2PCS
Replacement part for the breast pump comes with tubing connectors. Sold as set of 2
- Pump Head
Replacement part for the Crane Bresat pumps, available in 3 sizes to match the Silicone 3D cushion.
- Silicone 3D Cushion
Available in 3 sizes to suit different nipple sizes. Measuring guide can be found in the user guide.
Can I use a different brands teat on the Crane Bottles that come with your breast pump?
No. Our bottles are compatible only with the Crane anti-colic teats (available in 3 different sizes).
What is your returns policy on the breast pumps?
Due to hygiene, once your pump box is open it is not able to be returned or exchanged.
Your breast pump will be covered by Crane for any faults.
Can I use my own non-branded bottles to fit onto your breast pump?
No, the pump head fits only the Crane Tritan plastic bottles.
You can use the Crane bottles just for milk collection and also for feeding. However you can also use any brand of bottles for feeding, just collect your milk in your Crane bottle and collection kit.
Can I put parts in the dishwasher?
While parts may also be washed in the dishwasher using the top rack, we always recommend handwashing over the dishwasher to help your parts last as long as possible. Thee more delicate silicone parts such as diaphragms and teats are best washed by hand.