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Lillebaby

LÍLLÉbaby Complete Original Black Baby Carrier

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The journey is the destination - travel in style.

The LÍLLÉbaby Complete Original Black Baby Carrier is made of soft and durable 100% cotton fabric that adds to this carrier's go-anywhere style. It's been said that the journey is the destination, so travel forth with a classic you can't go wrong with. It's strong, lightweight and ready when you are.

LÍLLÉbaby Original Carriers offer all the amazing support and adjustability of the Complete carriers, but with a classic 100% cotton fabric that takes comfort and lightness to a whole new realm. This 6-position carrier offers the ultimate in ergonomic support and comfort for parents and their babies.

It’s lightweight, road-ready and built for daily use — be it in the brisk fall winds or blazing days of summer, the combination of fabric and design make it super lightweight and is ideal for all climates.

This popular and super versatile carrier has 6 carrying positions, hood, two pockets, lumbar support, neck support and 2-way adjustabe straps.


                  

The LÍLLÉbaby Complete Original Black Baby Carrier is made from machine washable soft, breathable cotton fabric. Additionally, it bridges the babywearing gap months when your baby is too big for the fetal position, yet too small to naturally "wrap" his or her feet around your waist. The LÍLLÉbaby Complete baby carriers combines more carrying positions, lasts longer, and includes more features than any other baby carrier. The International Hip Displaysia Institute has certified the LÍLLÉbaby Complete is a "hip-healthy" product.



The LÍLLÉbaby Complete Soft Structured Carrier has one several awards, including:


                             

Pregnancy Magazine calls it "the most perfect baby carrier on the market."

Good Stuff to Know:

  • Six Ergonomic Carrying Positions: includes every carrying position without the need for an infant insert: front-fetal, front-infant, front-outward, front-toddler, hip and back carry. The COMPLETE grows with your child through all the baby wearing years, from 3 Kg to 20 Kg. The patented cupped seat adjusts to keep baby ergonomically seated in all six carry positions through every development stage.
  • Lumbar support:increases comfort, maintains healthy posture and alignment, and prevents lower back strain. Combined with an extra sturdy waist belt to maximise parent's comfort.
  • Two-Way Strap: enables wearer to carry "backpack style" or with straps crossed in the back. Dual adjustment buckles simplify breastfeeding and adjusting straps on the go.
  • Sleeping Hood: features dual adjustment points to provide tailored support for baby's head while sleeping, sun protection while exploring, and privacy while nursing. Removable.
  • Extra Tall, Extendable Torso: so comfortable your baby will fall asleep. Provides extra neck and back support and keeps taller babies secure in the carrier. The adjustable width gently cradles baby's head. Elastic straps provide support while allowing for movement and easy adjustment.
  • Pockets:large zippered storage pocket, plus easy-reach pocket for storing hood and essentials.

  • Wide, padded shoulder straps & waist belt:evenly distribute baby's weight for maximised comfort.

  • Designed in the USA; manufactured in China.

  • Buckles: premium quality and UTX buckles.

  • Webbing straps: premium quality nylon.

  • Includes safety harness for added safety and security.

  • Stitching: reinforced at all fabric intersections for extra durability and tested to meet or exceed load performance standards.

  • Usage from 3 kg to 20 kg.

  • 100% cotton.

  • Can breastfeed whilst using.

  • Can be used for baby wearing exercise once clearance from a medical professional has been obtained.

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Lillebaby's Green Commitment:

Becoming a parent reminds us that we pass the world down to our children. To that end, LÍLLÉbaby is committed to minimising their impact on the environment by bringing you environmentally responsible products and maximising recycling in their production, packaging and day-to-day work. Though "organic" and "sustainable" are quite the buzzwords these days, they've been a part of their company vocabulary from the very beginning. They started almost 10 years ago with lots of optimism, but little money, so conservation was critical - it became a way of life. But the biggest impact is not their biking to work or reusing the printing paper, but the way they make their products. That’s why they design our products to be the most sustainable versions we can make. Their packaging and ink are tested for their decomposability performance in landfills to ensure they are not harmful to the environment. The materials they choose, the colouring they use, the production methods they employ, and the factories they select are where they make sure the products are healthy for their little customers, and where their green philosophy makes the biggest difference.

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More About the LÍLLÉbaby Complete Original Black Baby Carrier:




LILLEbaby 'How To' Instruction Videos:

FRONT: Fetal Position
(above)

Ideal for cozy closeness with your newborn, this position mimics how baby was positioned in the womb with arms and legs pulled up in front of the bod

FRONT: Infant Carry(to view video click here)

Comfortably carry your baby during the "baby wearing gap" months (when wide seat carriers don't fit). The cupped adjustable seat facilitates a natural frog-leg position.

FRONT: Face Forward (to view video click here)

By six months, baby has doubled in weight, is strong and ready to learn. She/he turns towards sound, lights and also has the ability to turn away or "tune out".

FRONT: Face in, Wide Seat (to view video click here)

Ideal when baby is ready to sit with legs around parents waist. Age for starting varies greatly depending on baby's size and wearer's size.

HIP Carry Position(to view video click here)

This position allows baby's weight to rest on your strong hip, with less pressure on your lower back.

BACK Carry Position (to view video click here)

Our unique solution allows you to place baby on your back without assistance through an easy rotation technique: straps remain closed in a loop during the process.

WIDE SEAT: How to adjust(to view video click here)

Easily adjust the seat to a wide setting for the fetal, toddler, hip and back carrying positions.

NARROW SEAT: How to adjust (to view video click here)

Easily adjust the seat to a narrow setting for the infant face-in and forward facing positions.

LUMBAR Support (to view video click here)

Learn how to use the lumbar support when carrying baby on your front. ----------------------------------------
6 Ways to Carry:




1. Fetal Position:

  • newborn to 3 months (min 3.2kg)
  • use wide seat setting
  • no extra insert needed
2. Infant Face-in Position:
  • newborn and up (min 3.2kg)
  • discontinue use when baby is ready to sit with legs around your waist
  • use narrow seat setting
3. Front Face Out Position:
  • 6 months and up
  • use when baby can strongly and independently support her/his head
  • use narrow seat setting
  • neck support folds down and buttons to front of carrier. Baby’s arms may lie above the neck support or rest through the sides of the carrier.
4. Toddler Front Face-In Position:
  • 6 months and up
  • use when baby can comfortably sit with her legs around your waist
  • use wide seat setting
5. Hip Position:
  • 6 months and up
  • use when baby can strongly and independently support her/his head and comfortably sit with her legs around your waist
  • use wide seat setting
6. Back Position:
  • 6 months and up
  • use when baby can strongly and independently support her/his head and comfortably sit with her legs around your waist
  • use wide seat setting

Here's the Quick & Dirty Rundown of Everything You Need to Know for Shipping & Delivery

You can view the full details here.

  • We try our best to get orders out as quickly as possible (generally within 1-2 business days after ordering)
  • PLEASE NOTE: holidays and public weekends ARE NOT business days, and this timing starts the day after you've placed your order (ie: the day after you've ordered is the first business day)
  • 95% of packages are shipped via OVERNIGHT COURIER (Courier Post) as our standard level of service (exceptions are big & bulky items to the North Island)
  • Internationl orders are shipped via NZ Post AirMail or DHL Express (you can select at checkout and delivery timeframes are provided there for each service)
  • We DO NOT charge a rural surcharge (please allow additional days for rural delivery)
  • Sometimes "life happens" and it may take an extra day or two to catch up and/or get orders out (we're a one-woman operation with a baby and a 4-year-old at home)
  • Please anticipate delays after weekends, holidays and promotional times due to increased order volumes
  • If you are needing your order URGENTLY, please get in touch to let us know and we'll do our best to accommodate
  • You'll receive a shipping confirmation e-mail when your order ships (these can sometimes end up on Spam or Junk, so please have a look there)
  • Orders are dispatched Monday through Friday (excluding public holidays)
  • As an eco-friendly company, we extend this through to our shipping practices and use recycled boxes, home compostable courier bags, shipping labels made from recycled paper, and an eco-friendly paper alternative to bubble wrap (we keep everything pretty minimalistic so as to be kind to the environment - if you're looking for a fancy unboxing experience, we're not your shop!)
  • To save trees, you won't receive an invoice or packing slip with your order - please refer to your Purchase E-mail for a receipt/proof of purchase, and your Shipping Confirmation for a packing slip

For the full details on all of our shipping information, please pop on over here.

OUR GUARANTEE TO YOU

Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.

We kindly ask that you carefully take the time to review the Product Descriptions provided to see the details of what you are purchasing. These descriptions will provide further detail than simply looking at the photos (such as if there are any differences from the photo), and also provide information such as whether or not an item is on pre-order (and what the expected delivery time of that pre-order is).

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RETURN POLICY

At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.

In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.

Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.

PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.

For transactions processed via Curate, Laybuy, Afterpay, and Genoapay you will be refunded via the original method of payment, minus the service fee amount (should the return be for change-of-mind).  Should a refund need to be issued due to an error on our part, an inventory shortage, or other similar issue, you will be refunded in full via the original payment method (including the service charge).  Should you be seeking a refund for a damaged item, and we have offered to provide a new identical item in its place, and you have elected not to take that, your refund will be exclusive of the service fee.

Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount. If you used a Free Shipping code, the cost of the shipping (to the greater value of what the actual cost to ship the package was or the standard NZ shipping fee) will be deducted from the refund amount.

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COMMON QUESTIONS REGARDING RETURNS

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DO I NEED A RECEIPT FROM MY PURCHASES?

Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.

DO YOU TAKE EVERYTHING BACK?

We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale (OUTLET) items which have since been discontinued from our collection are only eligible for a store credit.  Food and formula cannot be returned, nor can opened packages of nappies or wipes.

PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?

Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.

ARE THERE RE-STOCKING FEES?

No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

CAN GIFT CARDS BE RETURNED?

No.

CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?

No.

IS SHIPPING REFUNDABLE ON RETURNS?

No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.  Additionally, if your item was shipped for free, either through a free shipping promotion or use of a free shipping code, the cost of shipping will be deducted from your refund amount.

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FAULTY OR DAMAGED ITEMS

Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.

In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.

Please contact: info@nakedbaby.co.nz.

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SENDING AN ITEM BACK FOR EXCHANGE

Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions.

To initiate an exchange, please contact: info@nakedbaby.co.nz.

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LOYALTY POINTS AND RETURNS

If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.

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MORE INFORMATION

Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.

Let's Keep in Touch!