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Flat-rate express NZ shipping* + earn POINTS for discounts + easy, flexible returns
Flat-rate express NZ shipping* + earn POINTS for discounts + easy, flexible returns
Flat-rate express NZ shipping* + earn POINTS for discounts + easy, flexible returns
What's this?The skin-friendly, eco-friendly arms UP swaddle.
Mastering a good swaddle is a bit of an art-form. Our adorable little wrigglers don't seem to ever want to hold still long enough to get it done and, once you've finally completed the task, they seem to magically Houdini themselves out of it and you're back to square one! 😩
The Love to Dream Organic Swaddle UP™ is a convenient swaddle-equivalent that allows your baby to to stay comfy and warm while keeping them in their natural sleeping position - arms up! 🙌🏼
So, why do babies love to have their arms up? Babies often use their hands to settle themselves to sleep by sucking on their fingers or rubbing their cheeks. By keeping their hands in the air (rather than tucked away in a swaddle), they've got access to their hands for self-soothing. At the same time, this genius sleep sack fits snuggly on your baby to help them feel secure and calm their natural startle reflex.
Good Stuff to Know:
Available in: Small (3.2-6 kg), Medium (6-8.5 kg) and Large (8.5-11 kg)
Hana-Lia Krawchuk, founder of Love To Dream™ & the inventor of the Newborn to Toddler Sleep system™,knows that necessity really is the mother of invention.
Love To Dream™ is a real Australian success story. The journey began in 2008 whenHana gave birth to a beautiful baby boy, Elijah. Like many new parents Hana & her husband faced significant challenges in getting their newborn son to sleep. Challenges that lead to 18 months of sleepless nights, & hundreds of dollars spent on products that promised to restore the family’s sleep. Nothing worked.
Trial-and-error & a mother’s intuition lead Hana to her first real glimpse of a solution: Elijah seemed to sleep better with his arms UP, rather than wrapped against his body as she, like most new mothers, had been taught to do. Reading & research seemed to confirm it - medical science suggests that babies really can sleep better if they have access to their hands for self-soothing.
Using her skills as an experienced fashion designer, Hana spent many hours, days & weeks refining, simplifying, sampling & resampling the very first version of the signature Swaddle UP™. By the following year, Swaddle UP™ hit the stores of Sydney. Two weeks later it had sold out. The Love To Dream™ story had begun.
Since then, millions of parents acrossthe world have come to learn that Love To Dream™ products really work! In 2017, from a field of 2000 Australian businesses, Love To Dream™ was honored as a top 20 Winner of the Westpac Businesses of Tomorrow Award. The award recognizes the top 20 companies that are shaping Australia’s future through leadership and innovation.
The Love To Dream™, Newborn to Toddler Sleep System, provides the highest level of quality with trusted sleep solutions to the very real parenting challenge of better quality and longer sleep for the whole family. Try our products today and experience how Love To Dream™ can help your family achieve a better night’s sleep too.
Thanks for Sharing The Love™
Here's the Quick & Dirty Rundown of Everything You Need to Know for Shipping & Delivery
You can view the full details here.
For the full details on all of our shipping information, please pop on over here.
OUR GUARANTEE TO YOU
Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.
We kindly ask that you carefully take the time to review the Product Descriptions provided to see the details of what you are purchasing. These descriptions will provide further detail than simply looking at the photos (such as if there are any differences from the photo), and also provide information such as whether or not an item is on pre-order (and what the expected delivery time of that pre-order is).
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RETURN POLICY
At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.
In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.
Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.
PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order. This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order. We will consider an exchange or store credit, but no cash (or card) refunds will be offered.
Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.
For transactions processed via Curate, Laybuy, Afterpay, and Genoapay you will be refunded via the original method of payment, minus the service fee amount (should the return be for change-of-mind). Alternately, you may elect to receive a store credit for the full value. Should a refund need to be issued due to an error on our part, an inventory shortage, or other similar issue, you will be refunded in full via the original payment method (including the service charge). Should you be seeking a refund for a damaged item, and we have offered to provide a new identical item in its place, and you have elected not to take that, your refund will be exclusive of the service fee.
Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount. If you used a Free Shipping code, the cost of the shipping (to the greater value of what the actual cost to ship the package was or the standard NZ shipping fee) will be deducted from the refund amount.
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COMMON QUESTIONS REGARDING RETURNS
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DO I NEED A RECEIPT FROM MY PURCHASES?
Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.
DO YOU TAKE EVERYTHING BACK?
We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale (OUTLET) items which have since been discontinued from our collection are only eligible for a store credit. Food and formula cannot be returned, nor can opened packages of nappies or wipes.
PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order. This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order. We will consider an exchange or store credit, but no cash (or card) refunds will be offered.
IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?
Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.
ARE THERE RE-STOCKING FEES?
No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.
CAN GIFT CARDS BE RETURNED?
No.
CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?
No.
IS SHIPPING REFUNDABLE ON RETURNS?
No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique. Additionally, if your item was shipped for free, either through a free shipping promotion or use of a free shipping code, the cost of shipping will be deducted from your refund amount.
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FAULTY OR DAMAGED ITEMS
Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.
In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.
Please contact: info@nakedbaby.co.nz.
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SENDING AN ITEM BACK FOR EXCHANGE
Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions.
To initiate an exchange, please contact: info@nakedbaby.co.nz.
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LOYALTY POINTS AND RETURNS
If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.
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MORE INFORMATION
Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.
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