$6.50
Or 6 payments from $1.08 Laybuy What's this?

Munch Bamboo Toothbrush for Adults

Munch

$6.50

or make 4 interest-free payments of $1.63 NZD fortnightly with More info

Or 6 payments from $1.08 Laybuy What's this?
Regular price $6.50
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The healthy choice for happy teeth!

While the Munch Bamboo Toothbrush for Adults is a superior sustainable product, its powers go far beyond biodegradability. The bristles of this adult toothbrush are infused with a premium activated charcoal, which has been widely renowned for thousands of years for its antiseptic and detoxifying properties.

So, why does that matter? Well, the charcoal naturally whitens teeth and the antiseptic properties help keep bacteria ON your toothbrush to a minimum, as well as absorbing and eliminating bacteria in your mouth. The detoxifying powers of the activated charcoal help to eliminate chlorine and other harsh chemicals found in tap water.

In addition to being great for the environment, this super-charged adult toothbrush is even better for their oral health!

Soft, micro-slim bristles easily reach between the teeth and along the gumline.

Good Stuff to Know:

  • Made from sustainable bamboo
  • 100% biodegradable
  • Painted bottom keeps handle cleaner for longer
  • Detoxifying activated charcoal bristles help eliminate chlorine & other harsh chemicals found in tap water
  • Activated charcoal helps naturally whiten teeth & kill bacteria
  • Slim-line bristles reach between teeth and along gum line
  • Soft bristles are recommended by dentists
  • 1 cm x 18.5 cm (0.39" x 7.3")

Available in: Black and White

Why not make it fun for the whole family? Coordinating Munch Bamboo Kids Toothbrushes are also available.

We are an eco friendly social enterprise company that produces high quality eco products for the family. We were established in 2014.

We have two eco brands being Nil and Munch. Nil consists of our internationally renowned organic food wraps. Munch is our full range brand with a strong focus on baby and children products relating to the kitchen. 

Munch has three key aspects to it:

  1. Sustainable ‘Motherhood’ workforce
  2. Eco-friendly, unique products with strong design elements
  3. Strong advocates for our children

Sustainable workforce

All parts of Munch are touched by mums wanting to contribute to a sustainable idea. Many tasks at Munch are done by a mum at home. We are strong supporters for the living wage. There are so many talented mums that want ‘work to fit around their children’ rather than having their ‘children fit around work’. We are flexible and collaborative with all our mums as traditional work structures just don’t fit with us. Munch is by parents for parents.  

Eco friendly, unique products with strong design elements

The products we make are what we call ‘issue based products’. Not that there are problems/issues with them but rather that they try to raise an issue. For example our Munch Litter-less lunchwraps help to raise the issue on encouraging our kids to have ‘Waste free’ lunchboxes and the issues around the damage to the environment that plastic causes. The products that we make also attempt to use all natural and biodegradable components. If they are not, at least they are reusable. Many of our products have no waste such as our beeswax wraps whereby the off cuts are used as Organic Fire Starters. Also beauty is important and we believe products need strong beautiful design elements which we hope you enjoy.  

In 2016 we won the BEST ECO FRIENDLY COMPANY at the largest Australasian Trade show. It was judged by 30 industry buyers who believed that our products were

'of premium quality, eco friendly with great thought in regards for what the products were made from, by who and how.'

Advocacy- Stand up

We love delving into issues that confront the health of our children. We run the Munch Awards each year to raise awareness of the good and the bad in the kids food industry. Read more here.

We also believe it would be great to have a world with out plastic. Read more about some of the issues we are involved in under ‘Stand up’. Linking private and public entities is vital to assisting change and we work hard maintaining our varied relationships.

We also have a strong fundraising arm whereby we offer ‘ethical fundraising’ – child lead, local, community focused, considers the environment, educational and fun. Read more here.

In 2016 we were invited to showcase our products at the Emmys in LA.  Our beeswax products formed part of the celebrity gift bags.  The organizer of this event stated that they were

'interested in our brands not only due to the high quality products but to our strong advocacy work'.

Over the last two years we have been the food writers for The Natural Parent Magazine and Family Times.

We like to work from the heart and one that has children at the center of it. Too many companies do not look long term and do not really think about how they can contribute to communities and the environment. We try our hardest to reach our ideals.

We hope you enjoy our products and help us to contribute to a more sustainable world.

    General

    Here at Naked Baby we know that when you choose to order online you don’t want to sacrifice ready availability by sitting around for several days or even weeks for your products to arrive. That’s why we pride ourselves on prompt dispatch and quick delivery! Generally, orders that are received prior to 9:00 AM are dispatched within the same day. All orders received after 9:00 AM are dispatched the next day (some exceptions may apply). Orders are dispatched Monday through Friday (excluding public holidays). Please note, however, that sometimes "life happens" and it may take us an extra day to catch up on things. If, for any reason, we anticipate a significant delay in the shipping of your items, we will notify you as soon as possible via e-mail.  

    Packaging

    Being an eco-friendly company, we do our best to keep this philosophy in mind through all of our business practices. This includes our shipping materials. Please note that, when at all possible, parcels are shipped using recycled boxes and packaging. While the box your package is shipped in may not look the prettiest – we’re pretty sure the trees won’t mind! Packing materials are made from recyclable and biodegradable materials, as are our business cards and other printed material (and printed using eco-friendly ink!).

    --------------------------------------------------

    SHIPPING CHARGES - NEW ZEALAND

    Here are a few good things to know:

    • Standard shipping charges within New Zealand start at $6.50 per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
    • All items are shipped via non-signature Courier Post using an overnight service*, with the exception of large packages travelling to the North Island.  These packages are shipped via a 2-3 day service. 
    • Please note that, in all cases, rural deliveries may incur an extra 2-3 day delivery time.
    • Unfortunately, once your package has left our hands, we cannot be responsible for the delivery time of the couriers/rural delivery drivers in your area.
    • Should you require a faster level of service, signature-guaranteed or Saturday delivery, please contact us (orders@nakedbaby.co.nz) and we can arrange this for you (at the cost of the requested service).
    • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
    • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
    • You will receive notification, including the tracking number, on the day your item is dispatched.
    • If you are in the Queenstown area and would like to pick up your order, a free pick-up option is available (arrangements can be made once the order is confirmed – just select “pick-up” as your delivery option).
    • We don’t pass the rural surcharge charged by the courier company on to our customers. Hey – we know what it’s like – we’re rural, too!

    * Courier target for overnight, but is NOT guaranteed by them

    --------------------------------------------------

    SHIPPING CHARGES - AUSTRALIA

    Here are a few good things to know:

    • Standard shipping charges to Australia start at $18.00 NZD per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
    • All items are shipped via non-signature, non-insured 3-10 day service with NZ Post.
    • Unfortunately, once your package has left our hands, we cannot be responsible for the delivery time of post in your area.
    • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
    • If you would prefer to have a signature-required, insured or traceable package, please contact us and we will provide you with a quote.
    • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
    • You will receive notification on the day your item is dispatched.
    • Please note that Naked Baby is not responsible for any import taxes or duties that may be incurred.They are the responsibility of the recipient and these fees are collected at the time of delivery.
    • Should you have any questions regarding shipping (or wish to obtain a quote for faster delivery), please contact: orders@nakedbaby.co.nz.

     --------------------------------------------------

    SHIPPING CHARGES - REST OF WORLD 

    Here are a few good things to know:

    • Standard shipping charges to the Rest of the World start at at $25.00 NZD per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
    • All items are shipped via non-signature, non-insured 3-10 day service with NZ Post.
    • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
      • If you would prefer to have a signature-required, insured or traceable package, please contact us and we will provide you with a quote.
      • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
      • You will receive notification on the day your item is dispatched.
      • Please note that Naked Baby is not responsible for any import taxes or duties that may be incurred. They are the responsibility of the recipient and these fees are collected at the time of delivery.
      • Should you have any questions regarding shipping (or wish to obtain a quote for faster delivery), please contact:orders@nakedbaby.co.nz.

      --------------------------------------------------

      There you have it! Quick, convenient and straight to your door. No screaming kids to haul around, no long drives, no parking to pay for … just a wonderful boutique experience from the comfort of your own home, with quality products delivered right to your doorstep!

      OUR GUARANTEE TO YOU

      Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.

      --------------------------------------------------

      RETURN POLICY

      At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.

      In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.

      Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.

      Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.

      Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

      --------------------------------------------------

      COMMON QUESTIONS REGARDING RETURNS

      --------------------------------------------------

      DO I NEED A RECEIPT FROM MY PURCHASES?

      Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.

      DO YOU TAKE EVERYTHING BACK?

      We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale items which have since been discontinued from our collection are only eligible for a store credit.  Food and formula cannot be returned, nor can opened packages of nappies or wipes.

      IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?

      Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.

      ARE THERE RE-STOCKING FEES?

      No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

      CAN GIFT CARDS BE RETURNED?

      No.

      CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?

      No.

      IS SHIPPING REFUNDABLE ON RETURNS?

      No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.

      --------------------------------------------------

      FAULTY OR DAMAGED ITEMS

      Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.

      In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.

      Please contact: info@nakedbaby.co.nz.

      --------------------------------------------------

      SENDING AN ITEM BACK FOR EXCHANGE

      Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions. 

      To initiate an exchange, please contact: info@nakedbaby.co.nz.

      --------------------------------------------------

      LOYALTY POINTS AND RETURNS

      If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.

      --------------------------------------------------

      MORE INFORMATION

      Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.

      The healthy choice for happy teeth!

      While the Munch Bamboo Toothbrush for Adults is a superior sustainable product, its powers go far beyond biodegradability. The bristles of this adult toothbrush are infused with a premium activated charcoal, which has been widely renowned for thousands of years for its antiseptic and detoxifying properties.

      So, why does that matter? Well, the charcoal naturally whitens teeth and the antiseptic properties help keep bacteria ON your toothbrush to a minimum, as well as absorbing and eliminating bacteria in your mouth. The detoxifying powers of the activated charcoal help to eliminate chlorine and other harsh chemicals found in tap water.

      In addition to being great for the environment, this super-charged adult toothbrush is even better for their oral health!

      Soft, micro-slim bristles easily reach between the teeth and along the gumline.

      Good Stuff to Know:

      • Made from sustainable bamboo
      • 100% biodegradable
      • Painted bottom keeps handle cleaner for longer
      • Detoxifying activated charcoal bristles help eliminate chlorine & other harsh chemicals found in tap water
      • Activated charcoal helps naturally whiten teeth & kill bacteria
      • Slim-line bristles reach between teeth and along gum line
      • Soft bristles are recommended by dentists
      • 1 cm x 18.5 cm (0.39" x 7.3")

      Available in: Black and White

      Why not make it fun for the whole family? Coordinating Munch Bamboo Kids Toothbrushes are also available.

      We are an eco friendly social enterprise company that produces high quality eco products for the family. We were established in 2014.

      We have two eco brands being Nil and Munch. Nil consists of our internationally renowned organic food wraps. Munch is our full range brand with a strong focus on baby and children products relating to the kitchen. 

      Munch has three key aspects to it:

      1. Sustainable ‘Motherhood’ workforce
      2. Eco-friendly, unique products with strong design elements
      3. Strong advocates for our children

      Sustainable workforce

      All parts of Munch are touched by mums wanting to contribute to a sustainable idea. Many tasks at Munch are done by a mum at home. We are strong supporters for the living wage. There are so many talented mums that want ‘work to fit around their children’ rather than having their ‘children fit around work’. We are flexible and collaborative with all our mums as traditional work structures just don’t fit with us. Munch is by parents for parents.  

      Eco friendly, unique products with strong design elements

      The products we make are what we call ‘issue based products’. Not that there are problems/issues with them but rather that they try to raise an issue. For example our Munch Litter-less lunchwraps help to raise the issue on encouraging our kids to have ‘Waste free’ lunchboxes and the issues around the damage to the environment that plastic causes. The products that we make also attempt to use all natural and biodegradable components. If they are not, at least they are reusable. Many of our products have no waste such as our beeswax wraps whereby the off cuts are used as Organic Fire Starters. Also beauty is important and we believe products need strong beautiful design elements which we hope you enjoy.  

      In 2016 we won the BEST ECO FRIENDLY COMPANY at the largest Australasian Trade show. It was judged by 30 industry buyers who believed that our products were

      'of premium quality, eco friendly with great thought in regards for what the products were made from, by who and how.'

      Advocacy- Stand up

      We love delving into issues that confront the health of our children. We run the Munch Awards each year to raise awareness of the good and the bad in the kids food industry. Read more here.

      We also believe it would be great to have a world with out plastic. Read more about some of the issues we are involved in under ‘Stand up’. Linking private and public entities is vital to assisting change and we work hard maintaining our varied relationships.

      We also have a strong fundraising arm whereby we offer ‘ethical fundraising’ – child lead, local, community focused, considers the environment, educational and fun. Read more here.

      In 2016 we were invited to showcase our products at the Emmys in LA.  Our beeswax products formed part of the celebrity gift bags.  The organizer of this event stated that they were

      'interested in our brands not only due to the high quality products but to our strong advocacy work'.

      Over the last two years we have been the food writers for The Natural Parent Magazine and Family Times.

      We like to work from the heart and one that has children at the center of it. Too many companies do not look long term and do not really think about how they can contribute to communities and the environment. We try our hardest to reach our ideals.

      We hope you enjoy our products and help us to contribute to a more sustainable world.

        General

        Here at Naked Baby we know that when you choose to order online you don’t want to sacrifice ready availability by sitting around for several days or even weeks for your products to arrive. That’s why we pride ourselves on prompt dispatch and quick delivery! Generally, orders that are received prior to 9:00 AM are dispatched within the same day. All orders received after 9:00 AM are dispatched the next day (some exceptions may apply). Orders are dispatched Monday through Friday (excluding public holidays). Please note, however, that sometimes "life happens" and it may take us an extra day to catch up on things. If, for any reason, we anticipate a significant delay in the shipping of your items, we will notify you as soon as possible via e-mail.  

        Packaging

        Being an eco-friendly company, we do our best to keep this philosophy in mind through all of our business practices. This includes our shipping materials. Please note that, when at all possible, parcels are shipped using recycled boxes and packaging. While the box your package is shipped in may not look the prettiest – we’re pretty sure the trees won’t mind! Packing materials are made from recyclable and biodegradable materials, as are our business cards and other printed material (and printed using eco-friendly ink!).

        --------------------------------------------------

        SHIPPING CHARGES - NEW ZEALAND

        Here are a few good things to know:

        • Standard shipping charges within New Zealand start at $6.50 per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
        • All items are shipped via non-signature Courier Post using an overnight service*, with the exception of large packages travelling to the North Island.  These packages are shipped via a 2-3 day service. 
        • Please note that, in all cases, rural deliveries may incur an extra 2-3 day delivery time.
        • Unfortunately, once your package has left our hands, we cannot be responsible for the delivery time of the couriers/rural delivery drivers in your area.
        • Should you require a faster level of service, signature-guaranteed or Saturday delivery, please contact us (orders@nakedbaby.co.nz) and we can arrange this for you (at the cost of the requested service).
        • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
        • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
        • You will receive notification, including the tracking number, on the day your item is dispatched.
        • If you are in the Queenstown area and would like to pick up your order, a free pick-up option is available (arrangements can be made once the order is confirmed – just select “pick-up” as your delivery option).
        • We don’t pass the rural surcharge charged by the courier company on to our customers. Hey – we know what it’s like – we’re rural, too!

        * Courier target for overnight, but is NOT guaranteed by them

        --------------------------------------------------

        SHIPPING CHARGES - AUSTRALIA

        Here are a few good things to know:

        • Standard shipping charges to Australia start at $18.00 NZD per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
        • All items are shipped via non-signature, non-insured 3-10 day service with NZ Post.
        • Unfortunately, once your package has left our hands, we cannot be responsible for the delivery time of post in your area.
        • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
        • If you would prefer to have a signature-required, insured or traceable package, please contact us and we will provide you with a quote.
        • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
        • You will receive notification on the day your item is dispatched.
        • Please note that Naked Baby is not responsible for any import taxes or duties that may be incurred.They are the responsibility of the recipient and these fees are collected at the time of delivery.
        • Should you have any questions regarding shipping (or wish to obtain a quote for faster delivery), please contact: orders@nakedbaby.co.nz.

         --------------------------------------------------

        SHIPPING CHARGES - REST OF WORLD 

        Here are a few good things to know:

        • Standard shipping charges to the Rest of the World start at at $25.00 NZD per order and increase incrementally with the weight of your order. Please note that the Checkout page will provide you with an estimation of your shipping charges (NOTE: shipping charges count toward your Prestige Points accumulation).
        • All items are shipped via non-signature, non-insured 3-10 day service with NZ Post.
        • If you have special delivery instructions, please leave a note in the “Comments” section of your order when checking out.
          • If you would prefer to have a signature-required, insured or traceable package, please contact us and we will provide you with a quote.
          • Upon placing your order, you will receive an e-mail confirming your order. Please note that this is your receipt and should be retained for your records. In an effort to save waste, a copy will NOT be included with your order.
          • You will receive notification on the day your item is dispatched.
          • Please note that Naked Baby is not responsible for any import taxes or duties that may be incurred. They are the responsibility of the recipient and these fees are collected at the time of delivery.
          • Should you have any questions regarding shipping (or wish to obtain a quote for faster delivery), please contact:orders@nakedbaby.co.nz.

          --------------------------------------------------

          There you have it! Quick, convenient and straight to your door. No screaming kids to haul around, no long drives, no parking to pay for … just a wonderful boutique experience from the comfort of your own home, with quality products delivered right to your doorstep!

          OUR GUARANTEE TO YOU

          Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.

          --------------------------------------------------

          RETURN POLICY

          At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.

          In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.

          Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.

          Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.

          Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

          --------------------------------------------------

          COMMON QUESTIONS REGARDING RETURNS

          --------------------------------------------------

          DO I NEED A RECEIPT FROM MY PURCHASES?

          Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.

          DO YOU TAKE EVERYTHING BACK?

          We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale items which have since been discontinued from our collection are only eligible for a store credit.  Food and formula cannot be returned, nor can opened packages of nappies or wipes.

          IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?

          Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.

          ARE THERE RE-STOCKING FEES?

          No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

          CAN GIFT CARDS BE RETURNED?

          No.

          CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?

          No.

          IS SHIPPING REFUNDABLE ON RETURNS?

          No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.

          --------------------------------------------------

          FAULTY OR DAMAGED ITEMS

          Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.

          In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.

          Please contact: info@nakedbaby.co.nz.

          --------------------------------------------------

          SENDING AN ITEM BACK FOR EXCHANGE

          Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions. 

          To initiate an exchange, please contact: info@nakedbaby.co.nz.

          --------------------------------------------------

          LOYALTY POINTS AND RETURNS

          If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.

          --------------------------------------------------

          MORE INFORMATION

          Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.