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BigJigs

BigJigs My First Peg Puzzle (Multiple Variants)

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A classic early learning puzzle.

The BigJigs My First Peg Puzzles help to develop vocabulary and aid youngsters to recall words as they recognise shapes, colours and images. Match each of the brightly coloured, themed pieces to the correctly shaped slot on the base board. The wooden puzzle pieces feature a pegged handle, making them easy to lift. The wooden base board is printed with images to aid in the learning process and add educational value. Each puzzle has four (4) pieces.

Each chunky wooden puzzle piece is generously sized to make it easier for little hands to lift, grasp, examine and replace. Great for developing dexterity, matching skills and concentration.

Made from high-quality, sustainably and responsibly sourced materials. Conforms to current European safety standards. 

Suitable for 12+ months.

Available in:Construction, Farm, Pets, Safari, and Transport

  • 4-piece wooden peg puzzle
  • Chunky pieces that are generously sized for little hands to lift, grasp, examine and replace
  • Clues on the base to assist with piece placement
  • Each chunky piece is generously sized for little hands to lift, grasp, examine and replace.Helps develop matching skills, concentration and dexterity from an early age
  • Made from quality responsibly sourced materials, BigJigs Toys conform to current EU safety standards
  • Ages 12 months and up
  • Dimensions: 19.8 cm x 19.8 cm x 3 cm 

    The business began in Peter Ireland’s garden shed in Kent, England in 1985. Peter hand crafted wooden jigsaws which he and wife Liz sold at craft fairs all over the UK. Liz and Peter were both teachers by profession and so have always had child development and education at the heart of what they do.

    Keeping it in the family

    The business has grown enormously since then but remains family run, with Liz and Peter’s two sons, Sam and Tom, also becoming Directors in 2017. Grandchildren Arthur and Edith even get involved with testing the toys! It really is a family affair.

    It just keeps on growing

    The company operates from a large warehouse in Folkestone, Kent and distributes toys worldwide to 93 countries. We currently employ 39 people in the UK and continue to go from strength to strength.

    Our mission: To deliver quality, safe and affordable products which are responsibly sourced and complement childhood development through fun, exploration and learning.

    Our ethical responsibility

    Responsible manufacturing:

    We work closely with a number of production facilities in the Far East who are regularly visited by our Managing Director Liz. Liz takes great care to ensure that the facilities are operating ethically and are committed to the quality that we expect.

    Right from the source:

    Our directors visit the sites where our wood is sourced to ensure environmental criteria are being met. The majority of our products are manufactured using Rubberwood. Rubberwood is a byproduct of the latex production process. Rather than the wood being discarded at the end of its useful life, it is harvested from replenishable forests and used in our toy production. It is a solid hardwood, perfect for producing quality, hard wearing toys.

    Safe, quality toys

    Independent safety testing:

    Each toy in our range has been safety tested by an independent lab to ensure that it meets the standards required to be sold in Europe (EN71 regulations) and/or North America (ASTM regulations). This testing process includes rigorous durability testing, chemical and paint analysis and consideration for age appropriate guidelines.

    Learning through play:

    Our toys are designed at our HQ in Folkestone by our creative team. Each product is designed to encourage key skills and is graded according to age appropriate guidelines. We firmly believe in the importance of learning through play and our products support some aspect of child development. From rhythm to number recognition, from manual dexterity to gross motor skills, we love to encourage children to play, explore and learn. 

    Child friendly paints, stains & lacquers:

    Young children often explore textures with their mouths. During this stage, you need to be sure that no damaging chemicals will be ingested from the surface of the toy. You can be assured that all of our products use child friendly paints, stains and lacquers and pass stringent safety testing guidelines regarding surface coverings.

    Here at Bigjigs Toys we are serious about product safety testing and play value, which is why our products exceed the EN71 toy safety testing standard and are only ever coloured using child-safe paints. Bigjigs Toys products are lovingly designed in Britain by our designers who work hard to include as much play and educational value in each and every toy as possible.

    We’ve always taken care to make sure our products are responsibly sourced, and our Director, Liz, often visits the factories where our toys are produced to ensure all acceptable standards are being upheld. 

    Product:

    We’ve made some big changes in the last few years, and now over 80% of the Bigjigs range is packaged in packaging that is made from 90% recycled materials, and printed with soy inks. When choosing wood for our products we carefully assess the quality and durability to guarantee many years of play. A lot of our products are made from sustainably sourced rubberwood. Rubberwood is a byproduct of latex production and recycling this wood means we're helping reduce waste.

    When it comes to designing our products, our designers think outside the box to reduce plastic parts and components. We want our toys to stand the test of time, and manufacturing from wood gives the next generation the full value of a wonderful resource. 

    Operations

    Throughout our day to day operations the team make efforts to reduce our impact; we reuse boxes or buy recycled cardboard to send out orders. You won’t find any polythene in our parcels, in fact, when you receive an order from us, all of the packaging can go in your recycling.

    Everyone in our office and warehouse works responsibly to make sure waste is minimal; and our appointed waste management team, Biffa, work with us to have our recycling picked up weekly. We work digitally where possible and 99% of our invoices and statements are emailed, paper is only ever used when a customer is unable to accept emails. 

    Offices 

    Within our office we’ve done a lot to reduce our electrical use. All of our staff computers have power-saving features meaning when they’re not being used, they’re automatically switched off. We use LED lighting throughout our warehouse, offices and showroom areas. LED lights use up to 90% less power than incandescent bulbs. 

    All of our electricity is produced via the 216 solar panels on our roof. The roofs on the Bigjigs warehouse has the perfect tilt and aspect for generating solar energy . We harvest more energy than we use and the extra energy is returned to the national grid. 

    We’ve even thought about the small things… Any batteries used by staff are recycled, all our printer toner and cartridges are recycled and our staff use towels and air dryers in the bathroom to avoid overuse of paper towels.  

    We’re always looking for more ways to reduce our impact and work more sustainably.

    Here's the Quick & Dirty Rundown of Everything You Need to Know for Shipping & Delivery

    You can view the full details here.

    • We try our best to get orders out as quickly as possible (generally within 1-3 business days after ordering)
    • PLEASE NOTE: holidays and public weekends ARE NOT business days, and this timing starts the day after you've placed your order (ie: the day after you've ordered is the first business day)
    • 95% of packages are shipped via OVERNIGHT COURIER (Courier Post) as our standard level of service (exceptions are big & bulky items to the North Island)
    • Internationl orders are shipped via NZ Post AirMail or DHL Express (you can select at checkout and delivery timeframes are provided there for each service)
    • We DO NOT charge a rural surcharge (please allow additional days for rural delivery)
    • Sometimes "life happens" and it may take an extra day or two to catch up and/or get orders out (we're a one-woman operation with two small children at home)
    • Please anticipate delays after weekends, holidays and promotional times due to increased order volumes
    • If you are needing your order URGENTLY, please get in touch to let us know and we'll do our best to accommodate
    • You'll receive a shipping confirmation e-mail when your order ships (these can sometimes end up on Spam or Junk, so please have a look there)
    • Orders are dispatched Monday through Friday (excluding public holidays)
    • As an eco-friendly company, we extend this through to our shipping practices and use recycled boxes, home compostable courier bags, shipping labels made from recycled paper, and an eco-friendly paper alternative to bubble wrap (we keep everything pretty minimalistic so as to be kind to the environment - if you're looking for a fancy unboxing experience, we're not your shop!)
    • To save trees, you won't receive an invoice or packing slip with your order - please refer to your Purchase E-mail for a receipt/proof of purchase, and your Shipping Confirmation for a packing slip

    For the full details on all of our shipping information, please pop on over here.

    OUR GUARANTEE TO YOU

    Naked Baby Eco Boutique guarantees that you will be delighted by your shopping experience with us. If you are not happy with any aspect of your purchasing experience, please let us know so we may resolve these issues. Our aim is to not only meet our obligations under the Consumer Guarantees Act, but to exceed our customers’ expectations.

    We kindly ask that you carefully take the time to review the Product Descriptions provided to see the details of what you are purchasing. These descriptions will provide further detail than simply looking at the photos (such as if there are any differences from the photo), and also provide information such as whether or not an item is on pre-order (and what the expected delivery time of that pre-order is).

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    RETURN POLICY

    At Naked Baby Eco Boutique, we don’t actually have a return policy for purchases made at our boutique. We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want our customers to be satisfied with them. It is our goal to do our best to take care of customers; to deal with them fairly and reasonably. In return, we hope that our customers are fair and reasonable with us, too.

    In doing this, we hope to build trust with our customers and create a long-term relationship of mutual respect. Standing behind what we sell is a big part of that. We like to think that many customers choose to shop with us because they know that if their purchase isn’t right, we will work to fix it for them.

    Should you wish to initiate a return, please contact: info@nakedbaby.co.nz.

    PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

    Should a return be deemed the best remedy, if you paid by credit card, we will credit your account within 14 days. If you paid by direct banking, we will get in touch for your banking details and credit your account. If you paid by Gift Voucher, a replacement voucher will be issued to you.

    For transactions processed via Curate, Laybuy, Afterpay, and Genoapay you will be refunded via the original method of payment, minus the service fee amount (should the return be for change-of-mind).  Alternately, you may elect to receive a store credit for the full value.  Should a refund need to be issued due to an error on our part, an inventory shortage, or other similar issue, you will be refunded in full via the original payment method (including the service charge).  Should you be seeking a refund for a damaged item, and we have offered to provide a new identical item in its place, and you have elected not to take that, your refund will be exclusive of the service fee.

    Unfortunately, shipping charges cannot be refunded to you (and return shipping charges are your responsibility). Additionally, in general, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount. If you used a Free Shipping code, the cost of the shipping (to the greater value of what the actual cost to ship the package was or the standard NZ shipping fee) will be deducted from the refund amount.

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    COMMON QUESTIONS REGARDING RETURNS

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    DO I NEED A RECEIPT FROM MY PURCHASES?

    Your receipt or order number helps us to locate your purchase in the fastest way possible. However, if you don’t have a receipt, we should be able to find the purchase in other ways. From time-to-time, we may ask you for more information so we can better assist with your request.

    DO YOU TAKE EVERYTHING BACK?

    We’ll do our best to take care of you, but from time-to-time, we cannot accommodate a return. Sale (OUTLET) items which have since been discontinued from our collection are only eligible for a store credit.  Food and formula cannot be returned, nor can opened packages of nappies or wipes.

    PLEASE NOTE: we do not offer refunds on orders for which you have missed reading in the Product Description that your item(s) are a pre-order.  This information is clearly written, in bold, red lettering, and we expect our customers to read all of the details prior to placing an order.  We will consider an exchange or store credit, but no cash (or card) refunds will be offered.

    IS THERE A TIME LIMIT? WHAT IF THE ITEM IS WORN?

    Our goal is to do our best to take care of our customers and deal with them fairly. In return, we ask that our customers treat us fairly as well. From time-to-time we may not accept a return. There is no time limit for returns or exchanges.

    ARE THERE RE-STOCKING FEES?

    No. However, generally, our shipping fees cost more than what we charge our customers. Should this be the case on a return, the difference between the cost of the shipping and what the customer paid for shipping will be deducted from the total return amount.

    CAN GIFT CARDS BE RETURNED?

    No.

    CAN HEALTH, BATH AND FOOD/FORMULA PRODUCTS BE RETURNED?

    No.

    IS SHIPPING REFUNDABLE ON RETURNS?

    No, it is not. The customer is also responsible for the return cost of shipping to get the product back to Naked Baby Eco Boutique.  Additionally, if your item was shipped for free, either through a free shipping promotion or use of a free shipping code, the cost of shipping will be deducted from your refund amount.

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    FAULTY OR DAMAGED ITEMS

    Naked Baby delivers products of the highest quality, which should arrive in excellent condition. If, for any reason, there appears to be something wrong with your product or you discover the item is faulty, please contact us immediately (and, if possible, include a photo) so the problem can be resolved. It is our goal to do everything we can to resolve the situation to your satisfaction.

    In the instance of a faulty or damaged item, Naked Baby Eco Boutique will cover the return shipping costs.

    Please contact: info@nakedbaby.co.nz.

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    SENDING AN ITEM BACK FOR EXCHANGE

    Should you wish to exchange an item, you will be responsible for the cost of shipping in both directions.

    To initiate an exchange, please contact: info@nakedbaby.co.nz.

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    LOYALTY POINTS AND RETURNS

    If an item is returned, any loyalty points earned on the purchase will be debited from the purchaser’s loyalty points account. Should the current points balance be less than the points earned on the item returned, then the points balance will be returned to zero and the dollar value of the loyalty points shortfall will be deducted from the refund or credit given for the returned item.

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    MORE INFORMATION

    Should you have any questions or concerns, please do not hesitate to get in touch with us. We are here to make your shopping experience as pleasurable as possible! Your business is greatly valued and we will do all we can to ensure you are happy with our product range and customer service. Get in touch at: info@nakedbaby.co.nz or call 021 973 011.

    Let's Keep in Touch!

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